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A Plate in Time
How do I create an account?
Open the app and choose sign up. You can use your email and a password, or continue with Google or Sign in with Apple.
I forgot my password
On the sign-in screen, tap "Forgot password" and enter your email. We email you a code so you can set a new password.
I didn't get my verification email
Check your spam or junk folder. You can request a new email from the "Check your email" screen. If it still doesn't arrive, email [email protected].
How do I add a recipe from a website?
Tap the + button and choose "Import from link", then paste the link. You can also share a recipe page from your browser straight into A Plate in Time.
How do I manage or cancel my subscription?
Subscriptions bought in the app are handled by the App Store or Google Play. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions.
Deleting the app does not cancel a subscription.
How do I report a comment or recipe?
Open the menu on the comment or recipe and choose to report it. Our team reviews every report.
How do I delete my account and data?
In the app: open the More tab, choose Delete account, and confirm with your password. If you signed up with Google or Apple, we email you a 6-digit code to confirm instead.
On the web: sign in at aplateintime.com, open your profile, and use Delete account in the Account section.
By email: if you can't sign in, email [email protected] from the address on your account and we will delete it for you.
Deleting your account removes your profile, recipes, photos and comments. Some information may stay in backups or logs for a limited period before it is erased. See the privacy policy for details. Cancel any App Store or Google Play subscription separately.
Still need help?
Email [email protected]. A person who works on the app will reply.